Training

Turning Point, over the past 9 years and with a vast pool of qualified trainers, has been covering a large gamut of topics, across industries, in India, Sri Lanka and the Middle East.

List of interventions
 


Soft Skill

  • Presentation Skills
  • Communication Skills
  • Interviewing Skills
  • Creativity and Innovation
  • Negotiation Skills
  • Time Management
  • Stress Management


Sales Interventions

  • Selling Skills
  • Advance Selling Skills
  • Retail Selling Skills
  • Behavioral Selling Skills
  • Strategic Account Management


Customer Service Interventions

  • Creating Customer Delight through Service Excellence
  • Dynamic Communication
  • Telephone Etiquette
  • Understanding Customers


Leadership Interventions

  • Leading Others
  • Understanding Motivational Needs
  • Leadership by Example
  • Inspiring Excellence
  • Handling Stress
  • Inner Self Control
  • Quality Orientation
  • Developing Others
  • Surrendering Control
  • Coaching and Mentoring


Behavioral Interventions

  • Personal Effectiveness
  • Managerial Effectiveness
  • Coaching & Mentoring
  • Team Building
  • Dynamic Communication